Privacy Policy

Data Privacy Statement

We take the protection of your personal data very seriously. As such, we treat your personal data in accordance with the statutory data protection regulations at all times. We have appointed a competent and reliable external Data Protection Officer. The external data protection officer is Jennifer Jähn-Nguyen. Below we would like to inform you about the processing of personal data.


Read more

1. Name and address of responsible entity:

Responsible entity with respect to this website and service provider within the meaning of the Telemedia Act (Telemediengesetz) is

tesa Labtec GmbH
Raiffeisenstr. 4
40764 Langenfeld
Phone: +49 (2173) 9735-0
Fax: +49 (2173) 9735-35

Managing director:
Dr. Detlev Radloff

Read more

2. Subject of data privacy

The subject of data privacy is personal data. Under the General Data Protection Regulation (GDPR) , ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’) (Art. 4 para. 1 GDPR). This includes, for example, name, mailing address, e-mail address and phone number and potentially also usage data such as your IP address.

For questions of any kind, we offer you the possibility to contact us via a form provided on the website. In this case, the data marked as mandatory information is necessary to be able to assign and answer the request. Further information can be provided voluntarily.
The personal data that we collect for the use of the contact form will be deleted after completion of your request and after the expiry of the tax-related and commercial retention obligations.

Once you have granted your consent - for example, for receiving newsletters or other interesting information from our company - you can revoke your consent at any time with effect for the future without providing reasons. For this purpose, you may use the above-mentioned contact form, or any other means stated in the newsletter.

3. Purpose of the processing of personal data and legal basis:

Your personal data is processed for the following purposes:

As a contractual partner of your company, the tesa Labtec GmbH processes the personal data of your employees, with whom tesa Labtec GmbH is in contact due to the business relationship, based on the legitimate interests of the tesa Labtec GmbH with regards to an optimal customer service, preparation of offers and performance of the contracts on the basis of Art. 6 para 1 lit. f GDPR.

The tesa Labtec GmbH processes personal data of natural persons (e.g. a sole trader or other individuals such as self-employed persons) to carry out pre-contractual measures and fulfil contracts. Legal basis is Art. 6 para. 1 lit. b GDPR.

The tesa Labtec GmbH processes the personal data of interested parties that contact us to respond to their requests and to cultivate contact with potential customers and partners based on their consent according to Art. 6 para. 1 lit. a GDPR.

Such relationships arise, for example, when you contact us to obtain information regarding us or our products, or when you use the extranet login as a customer. In such cases tesa uses your personal data in order to process your respective inquiry.

Moreover, we process personal data for bookkeeping and cost accounting on the basis of Art. 6 para. 1 sent. 1 lit. b GDPR and for the fulfilment of legal obligations (e.g. commercial and tax law) on the legal basis of Art. 6 para. 1 sent. 1 lit. c GDPR. Due to external requirements (for example, in the context of customs / tax law) personal data relating to you may be matched with lists published by public authorities.

Furthermore, data may also be processed for legitimate purposes in accordance with Art. 6 para. 1 sent. 1 lit. f GDPR, such as internal market research purposes and in-house statistics. The legitimate interests are in particular the optimisation of processes and cost-based attribution. Your interests, fundamental rights and freedoms are properly taken into account.

If you consent to the use of personal data for advertising and market research purposes, we will use your data also for the purposes for which the consent was granted (e. g. for newsletters), until you withdraw your consent. This means that we will contact you in the manner indicated in the declaration of consent (e.g. e-mail, telephone, post) and provide you with information and individualized advertising about our products and services based on the analysis of your purchase & clicking behavior on our websites. Finally, we use your data to analyse and improve the effectiveness of our websites.

Consent to use of your personal data for advertising and market research purposes must be expressly given, for example by checking a corresponding box. If you wish for your personal data to no longer be used for advertising and/or market research purposes, you may revoke consent at any time. The procedure for doing so is outlined in Clause 5.

Read more

4. Recipients or groups of recipients to whom the data may be disclosed:

It may be necessary in processing your inquiries to disclose your personal data to affiliated companies within the tesa group or to external service providers acting exclusively on tesa’s behalf. An example of such a service provider bound by tesa’s instructions is a newsletter dispatch provider.
Thus, the website is hosted by NMMN New Media Markets & Networks IT Services GmbH and maintained by the Plan A GmbH and the GmbH. The newsletters are sent via CleverReach GmbH & Co. KG.
We remain fully responsible for the data processing. We ensure that external service providers use your personal data exclusively in compliance with its instructions, this Privacy Statement and legal requirements governing contract data processing.

Your personal data may also be transferred to external service providers such as tax accountant, legal support.

Our third-party business partners, including LexisNexis, may provide us with your personal data to enable us to perform background checks and screening activities, to comply with our legal obligations, and for other purposes as described in this Privacy Policy. LexisNexis is responsible for all personal data that LexisNexis collects and holds about you until such time as we receive such data. To learn more about how LexisNexis collects and uses your personal data, please read their Privacy Policy[TB1] 

Furthermore, the tesa Labtec GmbH sometimes uses plug-ins from other providers on the tesa website; for more details please see below. We ensure that the external service providers use your personal data only in accordance with our instructions and in accordance with this privacy policy and the legal requirements for data processing orders.

tesa upholds confidentiality regarding your personal data at all times and does not disclose it to third parties who are not acting on tesa’s behalf unless you have either consented to such disclosure in writing or electronically, or tesa is legally entitled or required by law to do so.
Please note that for the above purposes, we may also disclose your personal data to other global companies within our network [see “About us”]. The data collected in the contact form is disclosed to the company responsible for processing your request. As such, the processing of your personal data may also take place in countries outside the EU/EEA, insofar as this is necessary to provide a response.

Read more

5. Use of cookies

"Cookies" are used on our websites. Cookies are small text files stored by your browser on the hard drive of your computer.

a. Cookies for improving the functionality of our websites
One reason tesa employs cookies is to better understand how its websites are used in order to enhance their attractiveness, content and functionality. Cookies help tesa, for example, to determine what pages of its website are visited and what content interests users. For these purposes tesa uses flash cookies and load time optimization cookies. These so-called "first-party cookies" record, in particular, the number of times a page is accessed, the number of website pages viewed, the amount of time spent on tesa websites, the sequence of pages visited, the search terms that led you to tesa’s site, the country, region and possibly the city from where the site is being accessed, the operating system and internet browser used, your language setting and how often tesa websites are accessed by mobile devices. tesa also records mouse movements, clicks and scrolling to find out which areas of its website are of particular interest to visitors. The IP address of your computer, which is transmitted for technical reasons, is automatically rendered anonymous so that your identity cannot be determined. As a registered user you have the option of signing in to tesa’s website using your registration data, i.e. "logging in". In such cases tesa also uses cookies to identify you as a registered customer upon a repeat visit to its website within a 28- day period and to allow you to remain logged in. During your first visit to tesa’s website, a popup will appear at the upper edge of the screen asking you to confirm whether you agree to the utilization of cookies. The button provided can be used to agree. If you change your mind later on, simply delete all of the cookies stored by your browser.

b. Cookies for usage-based online advertising
tesa reserves the right to use data obtained by analysing the usage behaviour of visitors to its websites via cookies in order to display specific advertising for certain tesa products on tesa’s websites. tesa believes that you benefit from this as a user because tesa displays advertising banners or content based on your surfing behaviour so as to match your interests, reducing random advertising and displaying of content likely of less interest to you.

c. How to prevent "cookies" from being stored on your hard drive and delete these
You can configure your internet browser to prevent cookies from being stored on your hard drive or to be asked every time whether you agree to the placement of cookies. You may also delete placed cookies at any time. Consult your browser's Help to read about how all this works in detail. An explanation with screenshots is available for the web browsers Firefox, Microsoft Internet Explorer and Google Chrome via this link: If you do not accept the storing of cookies, the functionality of our offerings may be impaired.

Third-party cookies used by tesa
(1) Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses a specific form of "cookies", which are text files stored on your computer allowing analysis of your website usage. The information generated by the cookie about your use of this website is usually sent to a Google server in the US where it is stored. tesa would like to point out that the code "gat._anonymizeIp();" has been added to Google Analytics on this website to ensure anonymous recording of IP addresses, known as "IP masking"). Google IP anonymization on this website truncates your IP address within the EU and EEC territory. Only in exceptional cases will the full IP address be sent to a Google server in the US and truncated there.

On our behalf, Google will use this information to analyse your use of the website, compile reports on website activity and provide other website and internet usage-related services for the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. You may refuse the storing of cookies by changing your browser settings accordingly, see item 7. c. above; You can also prevent recorded data generated by the cookie concerning your use of the website (including your IP address) from being sent to Google and prevent the processing of this data by Google by downloading and installing the browser plugin available via the link Additional information on the Terms of Use and Data Privacy Policy may be found at bzw. unter

(2) Google Ads
This website uses Google Ads, a Google analytical service, and also conversion tracking as part of Google Ads. Google Ads places a conversion tracking cookie on your computer's hard drive (called a "conversion cookie") whenever you click on an ad delivered by Google. These cookies become ineffective after 30 days and are not used for personal identification. If you visit specific pages of our website, Google and tesa can track whether were forwarded to that page by clicking on an ad. Data obtained through use of conversion cookies are used for statistical reporting for Ads customers who employ conversion tracking. These statistics tell us the total number of users who clicked on the ad delivered by Google and opened a webpage having a conversion tracking tag. We do no however receive any information allowing personal identification of users. We are unable to cross-reference the data obtained to any specific user. In addition to conversion tracking tesa also utilizes the functionalities of

  • Remarketing, which is used for identifying
  • Audiences with common interests
  • User-defined audiences with common interests
  • Purchase-willing audiences
  • Similar audiences and uses
  • demographic and geographic targeting.


The Google Remarketing functionality allows tesa to reach users who have previously visited tesa’s website by showing advertising to audiences already interested in our products or services. Ads also determines what common interests there are and shared characteristics among users of tesa’s website based on user behavior on websites in the Google Display Network in the last 30 days and contextual search engine data. Based on this information, Ads then finds new prospective customers to market to whose interests and characteristics are similar to those of users of our website. Target-audience-specific remarketing occurs through use of cookies in combination, such as Google Analytics cookies and Google DoubleClick cookies. Additional information regarding terms of use and privacy policy in connection with Google Ads is available via this link:

(3) Google Double Click
tesa Labtec uses the Google DoubleClick function on our websites to analyze website use and enable Google and other advertisers cooperating with DoubleClick to display user-relevant advertising to you. For this purpose, a cookie is placed on your computer's hard drive. This cookie assigns an identification number to your browser as a pseudonym and gathers information about advertising appearing in your browser and opening of such advertising. The data gathered by the cookie about your website use is generally sent to a Google server in the United States where it is stored. Categories relating to your interests are assigned to your browser based on the information gathered. These categories are employed in delivering interest-based advertising. In addition to changing your browser settings, you can also use a browser plug-in to permanently disable the DoubleClick cookie. With the plug-in, your opt-out settings remain in place for that browser even if you delete all cookies. The browser plug-in for permanent deactivation can be found here:

By using our website you consent to placement of the DoubleClick cookie, thereby consenting to the collection, storage and use of the usage data fort he stated purpose in the manner outlined above. You also consent to your data being stored in cookies after the end of the browser session and being further referenced, for example during your next website visit. This consent may be revoked at any time with non-retroactive effect by deleting the DoubleClick cookie and revoking permanent deactivation .

Read more






Saves the user’s session in order to obtain information on the server side between individual requests

Records that the user has viewed the EUCookie-advisory

This cookie stores website search queries in order to display the last search terms when the search engine is opened again

In the Media area: saves the IDs of media marked for download by the user.



10 years

30 days


Cookie type

Type 1

Type 2

Typ 2

Typ 1

Google Analytics








Google Analytics is the Google analysis tool that und App-makes user interaction with the resources offered transparent for website and
app owners. Google Analytics may utilize certain cookies to collect data and forward website usage statistics, without however collecting information that would make individual users personally identifiable by Google. The most important Google Analytics cookie is called "__ga".

These cookies are for collecting information about how visitors use tesa’s local websites.
tesa uses this information to generate reports and improve the local websites. The cookies collect information anonymously about such data as number of site visitors, from what site visitors came to the local site and what pages they have visited.

Google Analytics1

Google Analytics1

Google Tag Manager


2 years

2 years
30 min.
End of visit
2 years

10 minutes

10 minutes

10 minutes

Cookie Type

Typ 3,4

Typ 3,4

Typ 3,4

Typ 3,4

Typ 3,4


Cookie types

Type 1

Type 2

Type 3

Type 4

Absolutely necessary cookies



Third-party cookies

These cookies are absolutely necessary for websites to function properly. Without these cookies, such services as the vehicle configurator cannot be provided

These cookies make it possible to enhance the convenience and performance of websites and provide various functionalities. For example, language settings can be stored in functional cookies.

These cookies collect information about how you use websites.
Performance cookies help tesa, for example, to identify the most popular elements of its internet offerings. This enables tesa to tailor its websites more closely to your needs, thus improving tesa’s offerings for you. These cookies do not collect person-specific data.

These cookies are set by third parties, such as social networks. They are primarily utilized to integrate social media content such as social plug-ins into our website. For information about how tesa uses social plugins, see the "Social Plugins" section of the Privacy Statement.

*) Google Analytics writes a number of cookies for analysing user behaviour. These do not however gather user-specific

6. Social plugins

Our websites make use of "social plugins", i.e. plugins for social networks, including particularly the Facebook "Share" button. The website is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Responsible for the German website is Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland. The plug-ins usually feature the Facebook logo. Besides Facebook, tesa uses plug-ins by Google+ (provider: Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA), Twitter (provider: Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103) and Pinterest (provider: Pinterest Inc., 808 Brannan Street San Francisco, CA 94103, USA).

For data privacy reasons tesa has deliberately opted against utilizing direct social network plug-ins on our websites. Instead, tesa employs an alternative technical solution that allows you to decide whether to transmit data to the social network operators and when. Thus when you visit our sites, data are never automatically transmitted to social networks such as Facebook, Google, Twitter or Pinterest. Only when you actively click on the respective button yourself will your web browser connect to the servers of the respective social network, i.e. clicking on elements then clicking on the social network's icon indicates your consent to your browser connecting to the servers of the respective social network and sending usage data to that social network operator. tesa has no influence over the nature or scope of data that social networks may then gather. For information regarding the purpose and scope of data collection, further processing and use of data by social networks and regarding your data privacy rights and relevant configuration settings, see the social networks' respective data privacy advisories. For Facebook see and

More information on data usage by Google+ and Twitter can be found at or, and for Pinterest at

7. Record keeping / Logging

Each time you access the website, logs are created and processed for statistical purposes, yet, the individual user remains anonymous:

  • Referrer (page via whose link you came to this website)
  • Search term (in case of a search engine as referrer)
  • The IP is analysed to determine the country of origin and the provider
  • Browser, operating system, installed plug-ins and screen resolution
  • Duration of page visits

We process the mentioned data based on our legitimate interest in accordance with Art. 6 para. (1) sent.1 lit. f GDPR for the following purposes:

  • Ensuring a smooth connection set-up of the web presence,
  • ensuring a comfortable use of our web presence,
  • evaluation of system security and stability, as well as
  • for further administrative purposes.

We reserve the right to examine this data at a later date, if we become aware of specific indications of illegal use. The data will be deleted immediately as soon as they are no longer necessary for the intended purpose, however, at the latest after six months.

Read more

8. Live-Chat - ZOHO SalesIQ

You also have the option of communicating with us via chat. In this case, you will be contacted directly by a member of our staff who is currently online, and you can decide whether and what information you would like to share with us. If no member of our staff is online, we need your e-mail address. You can provide further information, but you do not have to.

Information that you provide to us in the chat is processed on the basis of Art. 6 para. 1 sentence 1 lit. b DSGVO or Art. 6 para. 1 sentence 1 lit. f DSGVO based on the contract we have with you or on the interest of being able to answer your request as simply, quickly and customer-oriented as possible. Your data will only be processed to answer your request and then deleted immediately, unless there are legal retention periods. In the context of support, the data is transferred to our service provider ZOHO CORPORATION B. V. (registered office is at Hoogoorddreef 15, 1101BA Amsterdam), which processes the data exclusively in accordance with our instructions. A data protection agreement has been concluded with this service provider in line with Art. 28 DSGVO.

When you visit our website, anonymised usage data is also collected using the ZOHO service SalesIQ ( SalesIQ uses so-called "cookies", which enable an analysis of our website. We store this data exclusively for statistical purposes. The IP addresses are shortened by the last digits in line with the applicable legislation and in order to ensure anonymity. We have no influence on the further data processing by the third-party provider. The data processing is based on your consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO, provided that you have previously given it by using our consent-banner. Please note that the use of third-party-contents and functions may result in your data being processed outside the EU or EEA. In some countries, there is a risk that authorities have access to the data for security and surveillance purposes without you being informed or having the right to object or lodge a complaint. If we use providers in non-secure third countries and you give your consent, the transfer to a non-secure-third country takes place on the basis of Art. 49 para. 1 lit. a DSGVO. If you no longer consent to this processing, please do not use our site.

9. Duration of data storage

Your data will be stored with us as long as it is necessary for the above-mentioned purpose or required by a legal retention period. 

10. Liability for proprietary content

The contents of these sites were created with the greatest care. However, we cannot assume any liability for the accuracy, completeness, and up-to-datedness of the content. As a service provider, we are responsible for our own content on these pages according to the general laws.

11. Liability for links (content from other providers)

Our own contents must be distinguished from cross-references ("links") to contents provided by other providers. We have no influence on their contents. The respective provider or operator of the linked pages is always and exclusively responsible for the content of these pages. 

12. Rights of the data subject

We hereby inform you that in accordance with Article 15 et seq. GDPR, and under the conditions defined there, you have the right to be informed about your personal data, to rectification or deletion or to restriction of processing or of objection to the processing, as well as the right to data portability. Furthermore, according to Article 77 of the GDPR, you have the right to make a complaint with a data protection supervisory authority if you believe that the processing of your personal data is in breach of this regulation. If the processing is based on Article 6 para. (1) lit. (a) GDPR or Article 9 para. (2) lit. (a) GDPR, you also have the right to revoke the consent at any time without affecting the legality of the processing carried out based on the consent until the revocation.

The right to be informed, Art. 15 GDPR
You have the right to request information as to whether and to what extent your personal data are processed (in particular, processing purpose, recipient of the data, retention period, etc.).

The right to rectification, Art. 16 GDPR
You have the right to request the correction of your stored data if it is incorrect or incomplete. This includes the right to completion or integration by supplementary statements or communications.

The right of erasure, Art. 17 GDPR
You have the right to request the deletion of your personal data. This is possible, for example, if the data is no longer required for the purposes for which it was collected or if the data is to be deleted due to legal obligations. In individual cases, however, this right may be excluded.

The right to restrict processing, Art. 18 GDPR
You have the right to restrict the processing of your personal data. This is possible, for example, if your data is incorrectly recorded or the data processing is illegitimate. If the processing is restricted, the data may only be processed in narrowly defined cases.

The right to data portability, Art. 20 GDPR
You have the right to demand the handover of your personal data - in a standard electronic, machine-readable format - to you or to a responsible designated by you if you have provided this data yourself.

The right to object, Art. 21 GDPR
For reasons arising from your particular situation, you have the right to object to the processing of your personal data at any time with effect for the future, provided that the processing of the data is for the protection of legitimate interests (see Article 6 para. (1) lit. e), f) GDPR). In the event of your objection, it will be checked whether the legal requirements for the processing of your data exist and, if this is not the case, we will refrain from any further processing of your data.

The right to complain to the supervisory authority, Art. 77 GDPR
You have the right to contact the competent supervisory authority of the Union or the member states at any time for possible violations of data protection regulations.

Modification of our privacy policy
We reserve the right to change this Privacy Policy occasionally to ensure that it complies with current legal requirements or to implement changes to our services in the Privacy Policy, such as: e. g. when introducing new services. Your next visit will then be subject to the new privacy policy.

If you have any questions regarding the processing of your personal data, you may contact our data protection officer, who will be available together with his team in the case of requests for information, inquiries, or complaints.

13. Contact data protection officer

External Data Protection Officer

Jennifer Jähn-Nguyen
Sechslingspforte 2
22087 Hamburg

Tel: +49 (0) 40 59 36 160-412

Read more